Bookings & checkout

The booking flow: what your members see A guided walk through the four steps a parent takes from "book classes" to checkout. Checkout, reservation holds and the countdown How places are held while a family pays, and why a class can never be overbooked. How bookings become WooCommerce orders One order per booking trip, what each order status means for the places, and the safety net for odd payment timings. Payment gateways Tempo works with any WooCommerce payment method; here's how to choose and test one. Order confirmation and what members receive The confirmation page, the emails that go out, and what a family sees afterwards in My Account. The bookings hub: search, capacity and notes The office's central screen: find any booking, read a session's true occupancy, and keep internal notes. Manual bookings: phone, walk-in and pay-by-link Book anyone into anything from the office, take payment separately, or send a 48-hour payment link. Transfers: moving bookings between dates and classes Move a booking to another date, another class, or move a whole package, with the money resolved your way. Bulk actions: acting on many bookings at once Email families, move bookings to a replacement session, issue credit or cancel, always via a confirmation screen. Recording refunds The two-step refund flow: Tempo records and cancels, WooCommerce returns the money.