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Cancellations, absences & credit
How booking credit works
The club's alternative to refund headaches: where credit comes from, who owns it, and how it gets spent.
Member cancellations and the deadline
What members can cancel themselves, what they get back, and where the line is drawn.
Expected absences
The "we can't make it this week" button: keeps the booking and the money, tells the teacher.
Cancelling a session as the club
When it's your cancellation: per-student outcomes, and an email that never sends itself.
Managing credit as an admin
Add, reduce and extend credit from the office, with everything emailed and audited.
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