Members & families

How accounts work: parents, students and account types The family account model, the four account types, and who can act for whom. The My Account area, tab by tab What families see and do in their account: bookings, credit, students, photo permission and more. The first-login wizard and photo consent The one-time wizard members meet at first sign-in, and how signed photo permission works. The student directory and profiles The office's view of every member: search, profile completeness, safe editing and audited access. Linking parents and children: requests and matching How family links are made, why parents can't link children themselves, and working the Requests queue. Converting legacy accounts Turning old "child account on the parent's email" logins into proper parent-and-child records, without losing history. Public registration with the matching theme Letting new families sign themselves up, safely. The Need help page: who do I ask? A ready-made page that sends class questions to your office and technical problems to booking-system support, without you building anything.